Membership Policies

Satisfaction Guarantee

During your first month as a member, if you are not satisfied for any reason, you may cancel and receive a 100% refund of all fees paid. Annual memberships can be canceled at any time, with a pro-rated refund issued for the unused portion; monthly memberships require 30 days notice.

Member/Guest/Participant Behavior Standards

The YMCA of Metropolitan Dallas is committed to providing a safe, comfortable, and welcoming environment for all and we ask all persons to act maturely, behave responsibly, and to respect the rights and dignity of others at all times when in our facilities, on our property or participating in our programs or events. 

This Code of Conduct outlines prohibited actions. This list is not all-inclusive, and the YMCA reserves the right to deny, suspend or revoke membership/access privileges to any person if, in the YMCA’s sole discretion, the actions/inactions of a person are detrimental to the health, safety, or enjoyment of its employees, volunteers, members, or participants.



Member Right to Immediate Termination: You may cancel your membership without penalty or further obligation during the first thirty (30) days of your membership by submitting in writing your notice of termination. Memberships may be terminated in person, by fax or email. All membership fees paid to the YMCA, including joining fees, will be refunded to you.

Credit Card/Bank Draft Agreement

  1. Credit Card/Bank Draft is a continuous membership plan. Your membership will remain active until you submit a written termination notice.
  2. If you wish to terminate or change your membership in any way, you must give the YMCA a thirty (30) day written notice in advance of the your next draft in order to guarantee termination/change will take effect prior to that draft.
  3. The YMCA may, at its discretion, adjust the monthly rate it charges for my membership. You will receive at least 30 days notice prior to any change.
  4. Should any preauthorized credit or bank draft not be honored by the issuer when received by them, the YMCA will automatically resubmit that draft for payment within ninety (90) days and add to it a $25.00 service charge. The YMCA service charge is in addition to any service fee your bank may charge.
  5. After two (2) unpaid drafts/months, the YMCA will immediately terminate your membership until all payments are up to date.

Other Membership Policies

  1. With approval from the Executive Director, your membership may be placed on hold for (3) months per 12 month period at no charge for reasons of medical injury or illness or extended travel. You must give thirty (30) days written notice prior to the month(s) you wish to have your membership held.
  2. Membership Cards are not transferable to anyone else and remain the property of the YMCA and must be surrendered upon termination of your membership.
  3. There may be a fee assessed for replacement membership cards.
  4. A Joiner Fee will be reassessed to memberships that have lapsed for more than sixty (60) days

Photo Release

The Y photographs and videotapes various activities for promotional use. Please let the photographer/videographer know if you do not wish to be included in pictures.


Joiner Fee

A joiner fee is a one-time fee paid when you purchase your membership. 

Current members are exempt from this fee if the membership is renewed within 60 days of the cancellation date.


Age Policy

Children under the age of 12 must be accompanied and supervised by a parent/adult (age 18 & up) on site at all times, unless the child is in an organized program.